Privacy Policy - Elitehome

1. Introduction

1.1. "EliteHome" (hereinafter "the Company") undertakes to protect the confidentiality of your personal information.

1.2. This policy explains how we collect, use, and protect your personal data.

1.3. The Company operates in accordance with Georgian legislation, including the Law on Personal Data Protection.

2. Information Collection

2.1. We collect information that you provide to us when using the website or ordering construction/renovation services.

2.2. This information may include:

• First and last name
• Contact information (phone number, email)
• Address (project location)
• Project details and requirements
• Financial information (for payment purposes)
• Photo and video materials (about existing property)

2.3. Information may also be collected automatically during website visits (IP address, browser type, device information).

3. Use of Information

3.1. We use your information for the following purposes:

• To provide construction and renovation services
• To communicate with clients
• For project planning and management
• To conclude contracts and carry out financial operations
• To improve service quality

3.2. We may use your email and phone number to send marketing materials, new services, or special offers, with your consent.

3.3. You may unsubscribe from marketing communications at any time.

4. Information Sharing

4.1. We do not sell, exchange, or rent your personal information to third parties for commercial purposes.

4.2. Information may be shared only with:

• Our certified specialists and subcontractors
• Partner companies that help us provide services
• Suppliers and material supply companies
• Legal and financial organizations (when required by law)

4.3. All third parties with whom we share information are required to maintain the same confidentiality standards.

5. Information Protection

5.1. We use modern technological and organizational security measures to protect your information from unauthorized access, loss, disclosure, or destruction.

5.2. Security measures include:

• Encryption
• Protected servers
• Access restrictions
• Regular security audits

5.3. We regularly check and update our security systems.

6. Cookies

6.1. Our website uses cookies to improve your experience and ensure website functionality.

6.2. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Offer personalized content

6.3. You can decline cookies in your browser settings, although this may affect website functionality.

7. Your Rights

7.1. You have the following rights regarding your personal data:

• Right of access - to review what data we have stored
• Right of correction - to request correction of inaccurate information
• Right of deletion - to request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object - to refuse certain types of processing

7.2. To exercise these rights or for any questions, please contact us:

• Email: info@elitehome.ge
• Phone: +995 511 72 70 15

8. Information Storage

8.1. We retain your personal data for the period necessary to provide services and fulfill legal obligations.

8.2. After project completion, information is stored during the warranty period and in accordance with accounting requirements (minimum 3 years).

9. Minor's Privacy

9.1. Our services are not intended for persons under 18 years of age.

9.2. We do not knowingly collect information from minors. If we discover such information, we will delete it immediately.

10. Changes to the Policy

10.1. We may periodically make changes to this policy to reflect new practices, technologies, or legislative changes.

10.2. In case of significant changes, we will notify you by email, through the website, or other appropriate means.

10.3. Changes take effect from the date of their publication, unless otherwise specified.

11. Contact Information

For any questions related to the privacy policy, please contact us:

• Email: info@elitehome.ge
• Phone: +995 511 72 70 15

Last updated: October 9, 2025